An Operations Manager looks at the big picture: the tools, talent, and services necessary to maximize production, minimize risk, and get the job done. People Operations Managers work with the same overarching theme with an employee-first frame of mind. They look to provide the tools and services necessary so talent maximizes production, reduces risk, and gets the job done. They also look at the means to the end: are we providing a positive employee experience as we execute?
The challenge for businesses is to maximize the high investment made in talent with high-value tasks and production, moving drudgework aside. In
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