As a leader do you feel like you are “on” all the time while at work, or interacting with employees or customers? You should.

Leaders must operate as if he or she are living in a fish bowl. Everyone on the outside can look in and watch you.

Every interaction with every colleague, employee and customer, matters and has a spill over effect.  Whether you leave a positive impression or a negative impression, that effect will be shared with others…verbally, electronically or even on social media.

Being “on” means that you are consciously thinking about your words, behaviors and …

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