Since the pandemic started in 2020, more and more companies have committed to virtual functions. From deploying different communication channels to virtual benefits programs, organizations that were fully offline have opened up to the online work environment. And as the return to work continues to balance in-office, remote, and hybrid workforces, remote open enrollment has become a concern.

The fact is, by 2028, 33% of the workforce will be entirely remote. And it’s likely that number will continue to grow. So where does this leave organizations when explaining complex employee benefits?

For most HR and small businesses, online open enrollment

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