What 1,271 Negative Electrician Reviews Reveal
A study of 1,271 one-star and two-star electrician reviews found 93.3 percent describe a business-process failure, not the work.
appointment scheduling
What 3,708 Negative Plumbing Reviews Reveal
A study of 3,708 one-star and two-star plumbing reviews found 94.1 percent describe a business-process failure rather than a workmanship one.
What 9,792 Negative Dental Reviews Reveal About Practices
A study of 9,792 one-star and two-star dental reviews found 86.8 percent describe a business-process failure rather than a clinical one.
Top 10 Operational Inefficiencies in Dental Operations
The most expensive dental practice inefficiencies are not the obvious ones. They are the revenue cycle gaps, scheduling leaks, and staff retention…
Churn Rate: Losing People You Never Counted
Attrition is invisible without a definition and a recall system. See what a diagnostic returned for a simulated practice noticing losses at…