What 12,884 Negative Auto Repair Reviews Reveal
A study of 12,884 one-star and two-star auto repair reviews found 87.5 percent cite at least one business-process failure. The repair work…
Customer Experience
Growth Strategies for Car Dealerships
Car dealership marketing has changed more in the past five years than in the previous twenty. The buyer who walks your floor…
Marketing and Sales Alignment: Bridging the Gap for Optimal Business Success
Marketing and sales misalignment costs the average B2B company 10–15% of annual revenue. The problem is not communication — it is the…