What 1,271 Negative Electrician Reviews Reveal
A study of 1,271 one-star and two-star electrician reviews found 93.3 percent describe a business-process failure, not the work.
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What 3,708 Negative Plumbing Reviews Reveal
A study of 3,708 one-star and two-star plumbing reviews found 94.1 percent describe a business-process failure rather than a workmanship one.
What 9,792 Negative Dental Reviews Reveal About Practices
A study of 9,792 one-star and two-star dental reviews found 86.8 percent describe a business-process failure rather than a clinical one.