What 12,884 Negative Auto Repair Reviews Reveal
A study of 12,884 one-star and two-star auto repair reviews found 87.5 percent cite at least one business-process failure. The repair work…
trade contractor
What 1,271 Negative Electrician Reviews Reveal
A study of 1,271 one-star and two-star electrician reviews found 93.3 percent cite at least one business-process failure. Technical work appears in…
What 3,708 Negative Plumbing Reviews Reveal
A study of 3,708 one-star and two-star plumbing reviews found 94.1 percent cite at least one business-process failure. Technical work appears in…
HVAC Profit Benchmarks: 89% of 225 Claims Cite No Source
A review of 26 pages ranking for HVAC profitability found 225 quantitative claims. Of those, 201 name no source at all.
Job Costing: Why Monthly Numbers Lose Margin
Job costing after close locks in the loss. See what a diagnostic returned for a simulated commercial contractor with no work in…
Service Agreements: Turning Calls Into Revenue
Service agreements convert one-off calls into predictable revenue. See what a diagnostic returned for a simulated plumbing contractor with none.
Preventive Maintenance: Filling the Slow Weeks
Preventive maintenance is the only work a service contractor controls the timing of. See what a diagnostic returned for a simulated plumbing…
Flat Rate Pricing: The Price Book Is the Hard Part
Flat rate pricing fails on the price book, not the concept. See what a diagnostic returned for a simulated plumbing company still…